Episode 46: Things Leaders Should Never Say

Join Bill and Ed as they discuss several phrases that leaders should never say. Bill and Ed get personal with things that leaders say that are irksome. While many of these phrases have a corresponding positive correlation, leaders should think about what they are communicating with the words they choose. May you have heard some of these:

• "It is what it is"
• "It's just business"
• "It's not my fault"
• "If it ain't broke, don't fix it"

Maybe you can add to the conversation.